Welcome, and thanks for considering South Shore Junk Pros for your hauling needs. Please take a few minutes to read through these Terms of Service before booking a job or using our website. By scheduling a pickup, requesting a quote, or otherwise using any service we offer, you’re agreeing to what’s laid out below.
If anything here doesn’t sit right with you, the simplest path is to not use the service. We’d rather you ask questions up front than have a misunderstanding on job day.
These terms are between you (the customer) and South Shore Junk Pros, a junk removal and hauling company operating out of the Greater SouthShore and Tampa Bay area in Hillsborough County, Florida. References to “we,” “us,” or “our” mean South Shore Junk Pros. References to “you” or “your” mean the person or business booking or paying for the service.
South Shore Junk Pros offers residential and commercial junk removal, hauling, light demolition, garage and estate cleanouts, appliance and furniture removal, yard waste removal, construction debris pickup, and related services in and around the SouthShore region of Hillsborough County. The exact scope of any job will be confirmed either verbally, by text, by email, or in a written estimate before we begin work.
We reserve the right to refuse any job, decline specific items, or stop work in progress if conditions on site are unsafe, if items fall outside what we’re equipped to handle, or if the job differs materially from what was described when the appointment was booked.
Most of our pricing is volume-based, meaning we charge by how much space your items take up in our truck once loaded. Pricing may also account for weight (especially for heavy materials like concrete, dirt, tile, or roofing debris), labor difficulty, and disposal fees charged by the transfer station or landfill we use.
Quotes given over the phone, by text, or through our online form are estimates only. The final price is determined on site once our crew can see the items in person and assess access, weight, and volume. We’ll always confirm the final number with you before loading begins. If you don’t approve the on-site price, you can decline the job at no charge, though a small trip fee may apply if we’ve already traveled to the location.
Payment is due in full upon completion of the job unless other arrangements have been made in writing in advance. We accept major credit cards, debit cards, ACH, cash, and approved digital payment methods. A processing fee may apply to certain payment types and will be disclosed before the transaction is run. Returned checks and chargeback disputes filed without first contacting us may incur additional fees and collection costs.
For commercial accounts, recurring services, or jobs requiring a deposit, separate written terms may apply and will control over anything in this section that conflicts with them.
We schedule jobs in arrival windows rather than exact times. Traffic, weather, and the unpredictable nature of the job before yours all factor in. We’ll do our best to keep you updated by call or text if we’re running late, and we appreciate the same courtesy in return.
If you need to cancel or reschedule, please give us at least 24 hours’ notice. Same-day cancellations after a crew has been dispatched may be subject to a trip fee to cover fuel and labor. No-shows, locked gates we weren’t told about, or jobs we can’t access on arrival may also be charged a trip fee.
You’re responsible for making sure our crew can safely access the items being removed. That includes unlocking gates, securing pets, clearing pathways where reasonably possible, and letting us know about anything unusual: narrow stairwells, low-clearance garages, soft ground, septic systems under the driveway, irrigation lines, low-hanging cables, and so on.
Our trucks are heavy. While we take reasonable care navigating driveways, pavers, lawns, and tight spaces, you acknowledge that minor wear or impressions on grass, pavers, or asphalt can occur during normal access, and we are not liable for ordinary wear-and-tear of this kind. If you have specific concerns about a surface, tell us before the truck pulls in and we’ll figure out an alternative whenever possible.
If items are located inside a home, garage, attic, or other enclosed space, you confirm you have the right to authorize their removal and that the space is structurally sound for our crew to work in.
There are certain things Florida law, our insurance, and the disposal facilities we use will not allow us to haul. These include, but are not limited to:
If we discover prohibited items mixed in with an otherwise standard load, we may either decline the affected portion of the job or charge an additional fee for separating, transporting, and properly disposing of those items at a permitted facility. If you’re unsure whether something qualifies, please ask before we arrive.
Once items are loaded onto our truck, ownership and responsibility for them transfers to South Shore Junk Pros. We may donate, recycle, resell, or dispose of removed items at our discretion. If something has sentimental or financial value, please pull it from the pile before we start loading. Once it’s on the truck, we generally cannot retrieve specific items, and we are not responsible for items left behind in furniture, drawers, boxes, or appliances that were removed.
We make a genuine effort to recycle and donate where practical, but we cannot guarantee that any specific item will be donated rather than landfilled.
Our crew is trained to be careful, and we carry general liability insurance for the work we do. If we damage your property through our negligence, please notify us in writing within 72 hours of the job so we can document the issue and work with you on a fair resolution. Photos taken at the time of the incident are extremely helpful.
We are not responsible for: pre-existing damage; damage to items being removed (since we’re throwing them away); damage that results from accessing the work area through the only practical path available; damage to surfaces or structures that were not in good repair at the time of service; or damage caused by conditions you knew about but did not disclose to us before work began.
To the maximum extent allowed under Florida law, our total liability for any claim related to a job is limited to the amount you actually paid for that specific job. We are not liable for indirect, consequential, incidental, special, or punitive damages, including lost profits, loss of use, or emotional distress, even if we were advised of the possibility of such damages.
From time to time, our crew may take before-and-after photos or short videos of the work area for quality assurance, training, and marketing purposes (including our website and social media). These images are limited to the items, the work area, and our crew at work. If you do not want photos of your property used for marketing, just tell us before the job starts and we’ll make a note on your account. Photos taken purely for internal documentation are not affected by this preference.
Our website at southshorejunkpros.com is provided for informational and booking purposes. The content on the site, including our logo, service descriptions, photos, and written copy, is the property of South Shore Junk Pros or used with permission, and may not be copied, scraped, or republished without written consent.
We try to keep service area information, pricing ranges, and other details accurate, but we don’t guarantee that everything on the site is current at every moment. The site is provided on an “as is” basis, and we are not responsible for issues caused by browser compatibility, third-party plugins, or temporary outages.
If you submit a quote request, contact form, or appointment booking through the website, you consent to us contacting you by phone, text message, or email about your request. Standard message and data rates from your carrier may apply. You can opt out of marketing messages at any time by replying STOP or by contacting us directly. Transactional messages related to a scheduled or completed job will continue regardless of marketing opt-out status.
Information you provide to us, whether through our website, by phone, or in person, is handled in accordance with our Privacy Policy posted at southshorejunkpros.com. We don’t sell customer information to third parties. We do share limited information with the service providers who help us run the business (payment processors, scheduling software, email and text messaging tools, and similar).
We may update these Terms of Service from time to time as our business, the law, or industry practice changes. The current version will always be posted on our website with the effective date at the top. Continuing to use our services after changes are posted means you accept the updated terms. For active jobs already booked, the version of these terms in effect at the time of booking will generally control.
These terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Any dispute that can’t be worked out informally between us must be brought in the state or federal courts located in Hillsborough County, Florida, and you agree to submit to the personal jurisdiction of those courts.
Before filing any formal claim, both parties agree to make a good-faith effort to resolve the issue directly, which usually means a phone call or two and a written summary of the concern. Most issues can be resolved this way without involving lawyers, and we’d much rather take that route.
Nothing in these terms limits any right you have under the Florida Deceptive and Unfair Trade Practices Act or other consumer protection laws that cannot be waived by agreement.
If any provision of these terms is held to be unenforceable, the rest of the terms remain in effect, and the unenforceable provision will be modified only to the minimum extent necessary to make it enforceable. These Terms of Service, together with any written estimate, invoice, or separate written agreement we sign for a specific job, make up the entire agreement between us regarding the services described.
Questions about these terms, a recent job, or how to book a service are always welcome. The fastest way to reach us is through the contact form on our website, by phone, or by text during normal business hours.
South Shore Junk Pros Wimauma, Florida
Website: southshorejunkpros.com
